Frequently Asked Questions

Everything you need to know about finding your signature scent.

Are your fragrances 100% authentic?

Yes, all products sold on SoFragrance are 100% authentic originals from the official designers. We do not sell knock-offs or imitations.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy for perfumes?

We accept returns on unopened and unused products in their original packaging within 30 days of purchase. Due to hygiene reasons, we cannot accept returns on opened bottles.

How should I store my fragrance to keep it fresh?

To preserve the scent, store your bottles in a cool, dry place away from direct sunlight and extreme temperature changes, such as a bedroom dresser rather than a bathroom.

Do you offer samples or decants?

We currently offer a 'Discovery Set' featuring our top 5 bestsellers in 2ml vials, allowing you to test scents on your skin before committing to a full-sized bottle.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installments.